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FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 7-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Dar es Salaam. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segensolar.co.za/Reseller/Documents/Page?type=AccountDocs

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Products Inverters

Inverters | Tanzania.

Segen Tanzania stocks a wide range of inverters from world-leading brands. From residential new builds to large-scale commercial and utility projects, we have the right inverter for every installation.

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Inverter FAQs

Why Inverters Matter.

Solar PV inverters are essential for any photovoltaic system that needs to utilise AC power. Their primary function is to convert the DC power generated by solar panels into usable AC electricity, powering homes, businesses, and industries.

There are many types of inverters available today, each designed for specific system sizes and applications. Choosing the right one ensures maximum efficiency, reliability, and long-term savings.

Inverters – Solis
Inverters – Sunsynk
Inverters – GivEnergy
Inverters – Luminous

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Frequently Asked Questions

The right size depends on your solar array and power needs. We stock inverters from 0.7kW for homes up to 350kW for utility projects.

String inverters connect multiple panels in a series, while microinverters optimise each panel individually for maximum efficiency.

Yes. Brands like Sunsynk, GivEnergy, and Luminous provide hybrid inverters designed for storage integration.

You may also be interested in

Solar Module

We offer a range of technologies, sizes and efficiencies of modules / solar panel or solar cells, ready for any installation.

Storage

Storage goes hand in hand with solar PV allowing owners to run their homes and businesses on low-cost, sustainable energy, and is also cost-effective in standalone systems.

Mounting

Options to mount your panels on every roof type, including flat-roofs and in-roof solutions for a sleek finish. We also offer an extensive range of ground-mounted solutions.

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