FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 7-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Dar es Salaam. Whatever size it might be from a set of stickers to a container of modules.

Find out more about the collection process here https://portal.segensolar.co.za/Reseller/Documents/Page?type=AccountDocs

Karibu
Segen Tanzania.

We bring world-class solar products and local expertise to Tanzania. Whether you’re an installer, distributor, or business, Segen is here to power your growth.

Kwa Wateja Wapya

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Why Choose Segen Tanzania?

We are more than a distributor — we are your renewable energy success partner. Here is what sets us apart:

Largest renewable distributor in Africa
24/7 online ordering portal
Technical support and training for installers

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Segen Services.

Supporting Installers and Distributors.

Technical support & training in Tanzania
Simplified account setup for installers
Kit Builder tools to design projects quickly
Local stockholding and fast delivery
Partnerships with top solar brands

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Why choose Segen?

Proactive Account Managers

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Focused on driving your business growth with tailored advice, timely check-ins, and commercial support that makes a difference.

Our account managers are here to guide your projects, not just take orders.

Always Get the Best Deal

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We benchmark global and local suppliers daily, so you know you’re always getting competitive, transparent pricing.

Specialised Technical Support Agents.

Trained professionals who offer fast, reliable, and product-specific support to reduce installation delays and errors.

Solar training sessions
Product setup guidance
On-site issue resolution

Special Offers, Deals & Discounts.

Segen gives you fair pricing, with regular special offers, bulk discounts, and for the organised, the Early Shipping Discount!

Package deals
Special offers
Clearance prices

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Helpful tools, fully-free.

We provide a number of tools to help you create full customer design proposals in minutes, taking into consideration wind loads, customized layouts and much more.

Quick Quote Software
Design Tool
Battery Configurator
Inverter Configurator

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Powering Tanzania with World-Class Solar Brands

With Segen Tanzania we bring you solar solutions from trusted names like Luminous, JA Solar, Solis and Freedom Won. These brands are known worldwide for performance and reliability, and now they are available right here in Tanzania.

“Nguvu ya jua, nguvu ya maisha” – with Segen you get world-class technology built for African conditions, ready to power your business and your future.

Open your account today and access premium solar products that grow your business.

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Karibu
Segen Tanzania.

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