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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 7-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Dar es Salaam. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segensolar.co.za/Reseller/Documents/Page?type=AccountDocs

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Three Phase Hybrid 10kw 48v Inverter-Technical lab unit

Part No: BME-3P-10-TECH

Supplier: Technical

Category: Storage - Hybrid Inverter

The BME 10kW Commercial inverter from Blue Mountain Energy is a Hybrid Solar Inverter with on grid and off grid capabilities designed to keep businesses and/or residencies operational during power outages and reduce energy costs when connected to the grid.

The BME 10kW boasts of other features such as:

  • Parallel capability – up to six units in parallel for a staggering 60kW of power
  • Scalable – perfect for cost sensitive project that start small and scale with time
  • Programmable multiple operation modes – choose the working mode to suite your scenario: Grid-tie, off-grid or hybrid
  • Safe power for all appliances – perfect for sensitive loads such as computers
  • Unbalanced phases – ability to supply unbalanced phases on the output

The following products can be added to your BME-3P-10 to increase functionality:

  • BME-BMS-C – BMS card used to add BMS functionality to the inverter, required for Pylontech batteries
  • BME-METER – required for export control
  • BME-BMS-B – External BMS Box, required for BMS communication if MODBUS slot is used by Wi-Fi card
  • BME-WIFI – Wi-Fi card to add Wi-Fi monitoring to the inverter. BMS box or DUO box is then required to achieve BMS functionality.
  • BME-DUO-BOX – Required for export control, also adds BMS functionality.

Find this inverter on Kit builder. Kit builder will ensure you do not miss any important parts required for your system!

 

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