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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 7-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Dar es Salaam. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segensolar.co.za/Reseller/Documents/Page?type=AccountDocs

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Products Storage

GITER 2.56kWh, 51.2V/50Ah LFP battery module New

Part No: G2500-48-N

Supplier: Giter

Category: Storage - Li-ion Battery Pack

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The Giter G2500-48-N is the perfect entry level Li-ion battery for any small-medium residential installation. With an incredible DoD of 95% and a charge/discharge power of 1200W, the Giter Li-ion has great performance. Some more features that can be expected from the Giter range:

The G2500-48-N is compatible with the G2500-48, but the same firmware must be updated to all Giter batteries in a single bank. 
  • Modular design, easy to upgrade your bank up to 6 batteries
  • Compatible with Sunsynk 5kW and Sunsynk 8kW Inverters 
  • Safe design ensure optimal safety
  • Easy to install
  • 0.5C charge/discharge rate(1200W)
  • CAN and RS-485 communication
  • 4000 Cycles
  • 3 Year product warranty

Please use GITER-RS-3M cable for BMS communication.

The G2500-48-N is compatible with the 5kW and 8kW Sunsynk as well as Kodak. 

Please ensure that you update your Sunsynk Inverters to the latest firmware before deployment

Please use the following Kodak versions when purchasing the Giters. 

OG5.48 - U1: 41.16  ;  U2:  02.66  

OGPLUS-5.48  - U1: 71.94   ;  U2: 02.66  

OG7.2 - U1:  U1: 90.28  ; U2 : 12.13 

OG-5.48RM   U1: 74.01P  ; U2: 15.04   

OGS5.6   U1:74.01 ; U2: 30.01  

OGPLUS3.48-RM   U1: 56.04 ;  U2: 15.04   

Warning: If the battery is connected to a non-compatible inverter or there's no BMS communication between the battery and the inverter, the warranty is void.

 

 

 

 

 

 

 

 

 

 

 

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