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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 7-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Dar es Salaam. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segensolar.co.za/Reseller/Documents/Page?type=AccountDocs

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Freedom Won eTower LiFePO4 Battery 5kW 52V

Part No: F-WON-E-TOWER

Supplier: Freedom Won

Category: Storage - Li-ion Battery Pack

The Freedom Won eTower 5kW , 52V battery 

The  Freedom Won eTower is an economical and modular Life PO4 Solution for residential and light commercial applications

Product Features

  • 5kWh battery with a 90% DoD
  • Parallelable up to 15 Units
  • Stackable up to 6 Units (30kWh Total)
  • Wide range Inverter compatibility
  • 10-Year Limited warranty
  • Module interface pedestal included (no cabinet required)
  • 5U module design
  • Comes complete with One e5000  plastic pedestal for tower stacking 

Acccessories Included:

  • 1 x 1.8m red 35mm battery cable with m6 lug 
  • 1 x 1.8m black  35mm battery cable with m6 lug 
  • 2 x busbar connectors (x1 heatshrink in black and x1 heatshrink in red)
  • 1 x inter modular comms cable
  • 1 x 1.8m long comms cable for Victron Inverters 
  • 1 x 1.8m long comms cable for Type 1 inverters (eg. Sunsynk, and Solis).
  • 1 x 1.8m long RS485 comms cable this is for Voltronic inverters (Kodak) communication 

Please note that only the current model (Serial number starting with "ET2022....") can stack up to 6 x units. The older models can stack only up to 4 units, however, the firmware can be updated on the older models to give them the capability to stack up to 6 x units.

 

This product must be installed by a qualified electrician/technician. All installations must adhere to local wiring regulations and standards. SegenSolar will not be held liable for any product malfunctions as a result of incorrectly installed systems.

 

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