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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 7-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Dar es Salaam. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segensolar.co.za/Reseller/Documents/Page?type=AccountDocs

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Sunsynk 5kW Inverter and G5.3kWh Battery with 8x JA Solar 460W Panels

Part No: SUN-5.0-G5.3-JAM54D40-460-LB

Supplier: Sunsynk

Category: PV Special Offer - Domestic Package

Reliable pairing with 1 x Sunsynk 5kW Hybrid Classic Inverter + 1 x Sunsynk G5.3kWh Battery 

Key Features: (This promotion ends on the 6th of March 2026, whilst stocks last)

Inverter:

  • IP65 rated.
  • Automatic switching from grid-tied to off-grid mode.
  • Zero export power capability
  • 16 x units can be paralleled in a single installation
  • Essential and non-essential loads outputs.
  • Wi-Fi dongle (for remote monitoring) and CT-clamp as standard.
  • 5-year standard warranty and extended to 10-years when paired with the Sunsynk batteries

Battery: 

  • 90% DoD.
  • IP20 rating of enclosure.
  • 6000 cycles.
  • Parallel - up to 32 units
  • 10-year standard warranty.

Panels:

  • High Power Output (460W) : The JA Solar 460W module delivers an exceptional power output, making it an ideal choice for residential, commercial, and industrial applications.
  • N-Type Cell Technology: The use of N-type cells enhances the efficiency and longevity of the module.
  • Durable Double Glass Design: The double glass construction provides enhanced durability, improving resistance to environmental stresses such as moisture, dust, and temperature fluctuations.
  • Bifacial Technology: With bifacial panels, this solar module captures sunlight on both the front and rear sides.

Additional required parts:

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