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FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 7-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Dar es Salaam. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segensolar.co.za/Reseller/Documents/Page?type=AccountDocs

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Products.

For over 10 years, our installers have trusted us to help them grow their businesses in an expanding renewables market.

Largest choice.

Africa’s largest distributor of renewable energy products with the largest range. We consciously don’t stock copycat brands and only add products with a unique value, which is why we’ve grown to be the leading South African distributor with offices across the globe.
Offering next-day delivery, dedicated sales managers and tech team, a state-of-the art training room and exciting installer events. Open an account today!

Solar Module

Solar Module

We offer a range of technologies, sizes and efficiencies of modules / solar panel or solar cells, ready for any installation.
Solar Module

Storage

Storage

Storage goes hand in hand with solar PV allowing owners to run their homes and businesses on low-cost, sustainable energy, and is also cost-effective in standalone systems.
Storage

Inverters

Inverters

We stock a huge range of Inverters available from a variety of world-leading brands that can be used across new builds to commercial and utility situations.
Inverters

Mounting

Mounting

Options to mount your panels on every roof type, including flat-roofs and in-roof solutions for a sleek finish. We also offer an extensive range of ground-mounted solutions.
Mounting

About Us

About Us

About Us

Contact

Contact

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Segen team members looking at stock

Always in stock.
Next day delivery.

Our South African warehouses have over 11m solar products in stock, meaning we’re the largest of any distributor. And our customers love that we consistently hit 97.8% delivery date accuracy and 99.7% picking accuracy.

 

Our Portal - the industry standard.

Segen product navigation dropdown

Access to over 3000 products.

Access to over 3000 products.

Get the latest industry news from Segen. With industry-leading content, latest product launches and key events you can be sure to be in the know!

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Regular special offers & exclusives.

Regular special offers & exclusives.

We are dedicated to offering fair and honest pricing across all our products with special offers that can save you time and money.

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Aiko solar modules in Segen portal

Comprehensive system designer.

Comprehensive system designer.

Create custom quotes from your browser with a 30-day price lock and stock availability, data sheets, warranties and brochures.

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Training & Event opportunities.

Training & Event opportunities.

With exclusive training webinars, roadshows and live events you can assured to be kept up to date on the latest technological innovations.

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calculator on the Segen portal

Clever configuration tools.

Clever configuration tools.

Get the lowest price using Quick Quote, perfect your storage sizing with Battery Calculator, and find compatible inverters with Quick Configurator.

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segen portal information on Aiko

Extensive Product information and availability.

Extensive Product information and availability.

With live stocks levels and availability updates, you have full control over your future requirements and full transparency in what we can supply to you.

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Working with the best global brands.

Segen are delighted to be working with the best global brands to bring you the most cutting-edge renewable solutions. Join the Segen portal to buy solar panels, batteries, inverters, and more products easily online today.

JA Solar
Solis
Pylontech
Givenergy
Renusol
CanadianSolar
Freedom Won
Pylontech
PolarESS
Luminous

Open a Segen account today...

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