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FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 7-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Dar es Salaam. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segensolar.co.za/Reseller/Documents/Page?type=AccountDocs

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Products Solar Module JA Solar

Modules.
JA Solar

Get trade deals

JA Solar has a significant global presence in the solar industry and has supplied over 1 GWp of modules to Segen installers, highlighting its long-standing partnership with them. As an industry leader, JA was recognised as the top Solar PV Module Manufacturer in Wood Mackenzie’s 2023 ranking.

Aware of the importance of a responsible supply chain, JA Solar has developed a comprehensive, badged  Integrated Traceable System covering all aspects, from supplier management to post-delivery.

  • Traceable. Responsible. Sustainable.
  • Leadership on Traceability ITS with 3rd party-verified systems.
  • Patented TOPCon N-type technology.
  • Best-in-class warranty – 12- 25-year product warranty, 30-year power output.
  • High-efficiency modules with TRUE BLACK aesthetic glass all-black options
  • Size, status, and longevity in the global industry
  • Tier 1 manufacturer – Bankable, Trusted
  • 280+GW shipped

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Displaying products 1 - 5 of 5

455W N-type Double Glass Bifacial LB Traceable Low Carbon with MC4-EVO2 connectors (Black Frame)

455W N-type Double Glass Bifacial LB Traceable Low Carbon with MC4-EVO2 connectors (Black Frame)

  • Part No: JAM54D-40-455-LB-TSLC-MC4
Details Get prices
JA Solar 565W Mono PERC Half-Cell MBB LR MC4

JA Solar 565W Mono PERC Half-Cell MBB LR MC4

  • Part No: JAM72S-30-565-LR
Details Get prices
JA Solar 595W n-type Bifacial Double Glass Half-Cell MBB Traceable LB MC4

JA Solar 595W n-type Bifacial Double Glass Half-Cell MBB Traceable LB MC4

  • Part No: JAM72D-40-595-LB-TS-MC4
Details Get prices
JA Solar 595W n-type Bifacial Double Glass Half-Cell MBB Traceable MB QC4

JA Solar 595W n-type Bifacial Double Glass Half-Cell MBB Traceable MB QC4

  • Part No: JAM72D-40-595-MB-TS-QC4
Details Get prices
JA Solar 600W n-type Bifacial Double Glass Half-Cell MBB Traceable LB MC4

JA Solar 600W n-type Bifacial Double Glass Half-Cell MBB Traceable LB MC4

  • Part No: JAM72D-40-600-LB-TS-MC4
Details Get prices

We Are Known For | Tunajulikana Kwa

Unrivalled Product Portfolio

Our range includes solar panels, inverters, storage, and mounting systems from the world’s leading brands. At Segen Tanzania, we only stock trusted names to guarantee performance and quality.

Dedicated Support Team

From Account Managers to Order Processors and Technical experts, our team is here to guide you through every step. We focus on making your business succeed.

Industry-Leading Online Portal

Enjoy 24/7 access to live pricing, stock availability, design tools, the latest industry news, and exclusive promotions. Simple, fast, and built for installers.

Competitive Pricing with 7-Day Guarantee

Plan your next project with confidence. Our quick quote tool gives you clear pricing with a 7-day lock so you can protect your margins.

Open a Segen account today...

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Frequently asked questions

JA Integrated Traceability System. An ITS badge is visible on each module representing a specific production site for each stage of manufacture and pre-approved polysilicon suppliers from specified regions.